Payment Policy

Welcome to Windsor Avenue Toys (windsoravenuetoys.shop). We are committed to providing you with a safe, secure, and seamless shopping experience. This Payment Policy outlines the payment methods we accept and how we process transactions on our website.

Accepted Payment Methods

We currently accept the following payment methods through Shopify Payments:

• Visa

• Mastercard

• American Express

• Maestro

• Apple Pay

• Google Pay

• Shop Pay

All payments are processed in GBP (£).

Secure Payment Processing

All transactions made on Windsor Avenue Toys are securely processed via Shopify Payments, which is PCI DSS (Payment Card Industry Data Security Standard) compliant. This ensures your payment details are protected with industry-leading encryption and fraud prevention tools.

We do not store or have access to your full payment details, as this information is securely handled by Shopify Payments.

Payment Authorization

When placing an order, your card will be authorized at the point of purchase. You will receive an email confirmation once your payment has been successfully processed and your order has been accepted.

If your payment is declined or flagged for further verification, we will notify you immediately and provide instructions to resolve the issue.

Order Processing Time

Orders are processed once payment has been successfully received. Please ensure all billing details are entered correctly to avoid delays. Orders with mismatched billing information may be held for additional verification.

Pricing and Currency

All product prices are listed in British Pounds Sterling (GBP) and include applicable VAT unless stated otherwise.

Any international customers (if applicable) are responsible for any local customs duties, taxes, or bank conversion fees.

Fraud Prevention

For your protection and ours, we reserve the right to request additional identification or to refuse any order if fraudulent activity is suspected. We take these steps to ensure a secure shopping environment for all our customers.

Refunds and Cancellations

Please refer to our Refund Policy for detailed information on refunds, returns, and cancellations.

CONTACT INFORMATION

If you have any questions about this terms and conditions, please contact us at: